The simple answer is yes. As our goods are considered ‘awkward freight’ we require customers to inspect goods upon receiving and sign our shipping partners computer or paperwork to accept that the goods have been delivered in ‘GOOD ORDER AND CONDITION’. As sit stand desks are built from heavy materials, and are large, awkward sizes there is a greater chance of damage occurring. We will do our best to help in anyway possible should an item become damaged in transit, however are unable to claim damages from a freight provider if items have been signed for. If you are not sure, take a few photos and email them to firstname.lastname@example.org before signing.
If you require an ‘Authority to Leave’, please contact us after placing your order and we can arrange. This is suitable for accessories and where there is a safe and dry place to leave items. We cannot however be responsible for damage or missing items when an authority to leave is authorized.